![]() BMC has removed this icu4j jar library from 20.08 release onwards. This jar package is safe to delete in newer build as BMC has bundled the relevant code in the AR Reporting Jars. If the check fails, it can result in an error similar to the following: File ' region. If customer is facing the problem with 19.02 or better Build of Midtier, customer can consider to delete this icu4j.jar. Caused by: : Invalid version number: Version number may be negative or greater than 255 at .VersionInfo.getInstance (VersionInfo. Invalid Parquet version number Redshift Spectrum checks the metadata of each Apache Parquet file it accesses. Important: If you are using Remedy AR System version 19.02 or later, you will not experience these issues. Upgrade Remedy platform components (AR System Server, BMC CMDB, and Atrium Integrator) to the most recent Remedy version, which contains a newer version of the ICU4J library that provides a fix for this compatibility defect.If you have already upgraded your Java version and you run into this issue, downgrade Java Runtime version to lower than 255 on Remedy Mid Tier and AR System Server.If you are using an older version of Java, ensure that you do not upgrade to a Java update version higher than 255 such as 1.8.0_261. ![]() Processors may signal an error if they receive documents labeled with versions they do not support. You cannot create, modify, or schedule AR System Web reports. The version number '1.0' should be used to indicate conformance to this version of this specification it is an error for a document to use the value '1.0' if it does not conform to this version of this specification.When you upgrade to a Java update version higher than 255 such as 1.8.0_261, the following issues occur: Please find attached the Alert Notification about this observed behavior where: SW00570344 - Remedy Mid Tier does not start and AR Reporting plug-in fails during creating, editing, or scheduling of Web reports when you upgrade to Java version higher than 255 such as 1.8.0_261. Invalid version number: Version number may be negative or greater than 255Īt .VersionInfo.getInstance(VersionInfo.java:191)Īt .ICUDebug.getInstanceLenient(ICUDebug.java:65) Īt .ICUResourceBundle.(ICUResourceBundle.java:464)Īt .DateFormatSymbols.getCalendarType(DateFormatSymbols.jaĬaused by: : SEVERE: Exception sending context initialized event to listener instance of class Midtier uses the icu4j.jar library This library performs a check to make sure the installed Java update version is lower than 255, otherwise it will throw the error mentioned: Please refer to Article Number 000385088 for more information about troubleshooting BMC products in containers. This knowledge article may contain information that does not apply to version 21.05 or later which runs in a container environment.
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